Dreamer Doers in the Crowd face one very big challenge – effectively dealing with difficult people! It is true that everyone at work in the crowd are fundamentally good. There are no bad people. But there are some type of individuals – who present difficulty due to their characteristic behavior. They are the difficult people.
They come in different forms – customers, co-workers, bosses, team members, suppliers, vendors, officials, coaches, consultants….. If a dreamer doer has to succeed in his/her mission at work, they have to deal with these people effectively.
Dealing with these folks means ability to recognize them and provide/be ready with an appropriate winning response strategy. Behavioral scientists and management gurus have been spending considerable amount of time on researching these behaviors, one such very nice compilation comes in the form of the book: Dealing With Difficult People by Roy Lillely. A Wonderful and practical guide – for everyone serious about their own successes as dreamer doers in the crowd!
Here is a concise mind map of the typical types of difficult people, their characteristics and probable response/strategy. Worth a look….
Though this provides a good insight, real challenge is to recognize and manage those who come with a combinational type!
This world is colorful so are the people. Being human irrespective of who we have to deal with seems to be a simple mantra!