strategy

Technology = Strategy?

“What’s your approach for customer relationship management?”, we asked our friend Jai who has just started a resort in the outskirts of the city. Moving from a school teacher to a resort owner is quite a commendable shift.

Span of Relevance!

A group of technical experts with over couple of decades of experience in their fields eagerly went on explaining their work, expertise, issues & challenges to their new manager. There was anxiety, a kind of fear and tentativeness in their approach. They were unsure – did this guy really understand our work? can he appreciate our concerns and truly make any attempt to address some of them???